
Why IT purchases should never be the driver of business change
Technology can do great things. It can land us on the moon, connect us to relatives in far-flung places, and let us access the office from anywhere in the world (you can decide for yourself whether this last example is a good one or not). Technology can also transform the very heart of a business to make it more efficient, agile and profitable. Amazon’s unrelenting focus on technology investment, for example, has enabled it to become the world leader in multiple, seemingly en