Do you know your value proposition?
Have you ever stopped to consider the value that your organisation or department offers to its customers, be they internal or external customers? It is very common to simply go through the motions and deliver services without stopping to think about the value of those services. If you work in HR for example, have you stopped to consider the end value of the tasks that you fulfil? It is very eay to focus on the task and not the value. But why is value important? It is importan
The unintended consequences of digital transformation
Digital transformation provides an opportunity to fundamentally change how organisations operate, which in turn, will change how we all work. Since we work with our clients on the more operational/HR/non-IT aspects of a digital transformation initiative, we have seen first-hand some of the unexpected consequences of this radical change. Have you seen any of the following in your organisation? The reduction in task-based management: In many organisations, management is very ta