Have you defined your KPIs prior to digital transformation?

Towards the end of 2021 the government announced it would provide nearly £250 million to the NHS to modernise diagnostics technology. According to the official government press release, “the NHS will receive £248 million over the next year to invest in technology that will deliver more diagnostic tests, checks and scans to help provide faster diagnosis of a health condition, earlier treatment and reduce waiting lists.” The announcement was framed in the broader context of the